This Privacy Policy is intended to clarify how personal information provided by users of the WAGENTINO website is collected, used, stored, and the protections implemented in relation to that information. The terms in this policy are phrased in the masculine form for convenience only but refer to all genders.

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1. Statement of Commitment to Privacy Protection

WAGENTINO views the protection of user privacy as a matter of utmost importance and operates in accordance with Israeli Privacy Protection Law and the regulations applicable to digital information collection. The company is committed to managing the personal information provided by users securely, transparently, and proportionately.

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2. Information Collected on the Website

The company may collect personal information that the user voluntarily provides as part of activities on the website, including filling out forms, contacting us, purchasing products, or subscribing to mailing lists. This personal information may include, but is not limited to, full name, email address, phone number, shipping address, order-related information, and any other details the user provided during their use of the website.

In addition, the website may collect technical information generated as a result of normal use of the website, including IP address, browser type, operating system details, browsing traffic on the site, and pages viewed. This information is collected for the purpose of proper site operation, service improvement, and tailoring the user experience.

The website does not collect sensitive information as defined by law, unless the user provided it proactively and knowingly.

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3. Purposes of Information Use

The company uses the personal information to provide efficient and customized service, including processing orders, manufacturing personalized products, providing customer service, sending order-related updates, and improving website activity. The company is permitted to use the information to improve its services, including analyzing usage data and updating website content.

Furthermore, the company may send marketing messages, promotional material, or commercial offers to users who have explicitly consented to this. A user may request to have their name removed from mailing lists at any time.

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4. Transfer of Information to Third Parties

The company does not sell personal information to third parties. However, the information may be transferred to entities that assist the company in performing its operations, including payment processing service providers, shipping companies, operators of computing systems and electronic mailing systems, all in accordance with the service requirement. The company requires every external party to maintain an adequate level of information security and to use the information solely for the purpose of providing the service.

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5. Information Storage and Security

The company implements advanced information security mechanisms and adheres to reasonable and customary protective measures to guard the information against unauthorized access, illegal use, disruption, or loss. The personal information will be stored in the company's systems for the duration necessary to fulfill the purposes for which it was collected and in accordance with the law. Once the information is no longer needed, the company will act to delete or anonymize it.

The company does not store credit card details on the website. All payment processing activities are conducted by an authorized external party that complies with the PCI DSS security standard.

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6. User Rights Regarding Information

Every user has the right to view the personal information held about them by the company and to request its correction, deletion, or cessation of its use. Such a request will be responded to in accordance with the provisions of the law and within a reasonable time. A user may request not to receive marketing communications at any time. The company will respect every removal request and act accordingly. Requests should be directed to the email address info@wagentino.com or phone number 0523595604.

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7. Use of Cookies

The website may use cookies for the purpose of analyzing site activity, improving the user experience, tailoring content, and tracking technical actions. The user may block the use of cookies through their browser settings, however, this blockage may impair some of the services.

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8. Changes to the Privacy Policy

The company reserves the right to update this Privacy Policy from time to time. A material change to the policy will be published on the website, and continued use of the website will constitute agreement to the updated policy.

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9. Contact Us

For any question, inquiry, clarification, or request regarding this Privacy Policy, you may contact the company via the email address info@wagentino.com or by phone at 0523595604.